Effective October 29, 2026
Fireside Concepts, operated by Fireplace Express, Inc. ("Fireside Concepts," "we," "us"), sells and installs fireplaces, stoves, fireplace inserts and outdoor living products from 8324 West Reno Avenue, Oklahoma City, OK 73127. This policy explains what information we collect, how we use it and the choices you have.
Information we collect
- Information you give us: your name, email address, phone number, address and project details when you contact us, request a quote, place an order or schedule an installation, in person, by phone, by text or through our website forms.
- Payment information: when you pay us, your payment is handled by our payment processor. We do not keep your full card number on this website.
- Text messages: your mobile number, the content of the messages you send and receive with us, and a record of when and how you agreed to receive texts.
- Website use: basic technical information such as your IP address, browser type and the pages you visit, collected in our web server logs.
How we use your information
We use your information to answer your questions, prepare quotes, process orders and payments, schedule deliveries and installations, send reminders and order updates you asked for, provide support, and keep our website secure and working.
Text messaging and mobile information
Fireside Concepts collects your mobile phone number when you text us or give it to us so we can communicate with you. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. For help, reply HELP or contact
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run our business, such as payment processing, delivery, installation and our phone and text messaging service, and only as needed for them to do that work. We may also share it when the law requires.
Keeping and protecting your information
We keep your information for as long as we need it to serve you and meet legal and accounting requirements, and we use reasonable safeguards to protect it.
Your choices
You can ask us to correct or delete your information, or stop contacting you, by emailing
Changes to this policy
If we change this policy we will post the new version here with a new effective date.
Contact us
Fireside Concepts
8324 West Reno Avenue
Oklahoma City, OK 73127
405-233-3473
